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Codes, Languages, and Time Zones
All Status and Error Codes

This section provides lists of status codes, supported languages, and time zones that you can use with the SMS API, Voice API, Score API, PhoneID API, and App Verify.

The following information is included here:

Country Codes and Dialing Codes

The following is a list of numeric country codes and dialing codes, which are used in several different response properties returned by TeleSign’s self-service APIs.

NOTE:

Netherlands Antilles: Bonaire, Curacao, Saba, St. Eustatius, and St. Maarten. St. Maarten can use 1 or 599.

Country Name Country Name Abbreviation Country Code
Afghanistan AF 93
Albania AL 355
Algeria DZ 213
American Samoa AS 1
Andorra AD 376
Angola AO 244
Anguilla AI 1
Antigua and Barbuda AG 1
Argentina AR 54
Armenia AM 374
Aruba AW 297
Ascension AC 247
Australia AU 61
Australian External Territories AX 672
Austria AT 43
Azerbaijan AZ 994
Bahamas BS 1
Bahrain BH 973
Bangladesh BD 880
Barbados BB 1
Belarus BY 375
Belgium BE 32
Belize BZ 501
Benin BJ 229
Bermuda BM 1
Bhutan BT 975
Bolivia BO 591
Bosnia and Herzegovina BA 387
Botswana BW 267
Brazil BR 55
British Virgin Islans VG 1
Brunei Darussalam BN 673
Bulgaria BG 359
Burkina Faso BF 226
Burundi BI 257
Cambodia KH 855
Cameroon CM 237
Canada CA 1
Cape Verde CV 238
Cayman Islands KY 1
Central African Republic CF 236
Chad TD 235
Chile CL 56
China CN 86
Colombia CO 57
Comoros KM 269
Congo CG 242
Cook Islands CK 682
Costa Rica CR 506
Cote d’Ivorie CI 225
Croatia HR 385
Cuba CU 53
Cyprus CY 357
Czech Republic CZ 420
Diego Garcia DG 246
Djibouti DJ 253
Dominica DM 1
Dominican Republic DO 1
East Timor TL 670
Ecuador EC 593
Egypt EG 20
El Salvador SV 503
Equatorial Guinea GQ 240
Eritrea ER 291
Estonia EE 372
Ethiopia ET 251
Falkland Islands FK 500
Faroe Islands FO 298
Fiji FJ 679
Finland FI 358
France FR 33
French Guiana GF 594
French Polynesia PF 689
Gabon GA 241
Gambia GM 220
Georgia GE 995
Germany DE 49
Ghana GH 233
Gibraltar GI 350
Greece GR 30
Greenland GL 299
Grenada GD 1
Guadeloupe GP 590
Guam GU 1
Guatemala GT 502
Guinea GN 224
Guinea-Bissau GW 245
Guyana GY 592
Haiti HT 509
Honduras HN 504
Hong Kong HK 852
Hungary HU 36
Iceland IS 354
India IN 91
Indonesia ID 62
Iran IR 98
Iraq IQ 964
Ireland IE 353
Israel IL 972
Italy IT 39
Jamaica JM 1
Japan JP 81
Jordan JO 962
Kazakhstan KZ 7
Kenya KE 254
Kiribati KI 686
Kuwait KW 965
Kyrgyzstan KG 996
Laos LA 856
Latvia LV 371
Lebanon LB 961
Lesotho LS 266
Liberia LR 231
Libya LY 218
Liechtenstein LI 423
Lithuania LT 370
Luxembourg LU 352
Macao MO 853
Macedonia MK 389
Madagascar MG 261
Malawi MW 265
Malaysia MY 60
Maldives MV 960
Mali ML 223
Malta MT 356
Marshall Islands MH 692
Martinique MQ 596
Mauritania MR 222
Mauritius MU 230
Mexico MX 52
Micronesia FM 691
Moldova MD 373
Monaco MC 377
Mongolia MN 976
Montenegro ME 382
Montserrat MS 1
Morocco MA 212
Mozambique MZ 258
Myanmar MM 95
Namibia NA 264
Nauru NR 674
Nepal NP 977
Netherlands NL 31
Netherlands Antilles* AN 599
New Caledonia NC 687
New Zealand NZ 64
Nicaragua NI 505
Niger NE 227
Nigeria NG 234
Niue NU 683
North Korea KP 850
Northern Mariana Islands MP 1
Norway NO 47
Oman OM 968
Pakistan PK 92
Palau PW 680
Palestine PS 970
Panama PA 507
Papau New Guinea PG 675
Paraguay PY 595
Peru PE 51
Phillippines PH 63
Poland PL 48
Portugal PT 351
Puerto Rico PR 1
Qatar QA 974
Reunion RE 262
Romania RO 40
Russia RU 7
Rwanda RW 250
Saint Helena SH 290
Saint Kitts and Nevis KN 1
Saint Lucia LC 1
Saint Pierre and Miquelon PM 508
Saint Vincent and Grenadines VC 1
Samoa WS 685
San Marino SM 378
Sao Tome and Principe ST 239
Saudi Arabia SA 966
Senegal SN 221
Serbia RS 381
Seychelles SC 248
Sierra Leone SL 232
Singapore SG 65
Slovakia SK 421
Slovenia SI 386
Solomon Islands SB 677
Somalia SO 252
South Africa ZA 27
South Korea KR 82
Spain ES 34
Sri Lanka LK 94
Sudan SD 249
Suriname SR 597
Swaziland SZ 268
Sweden SE 46
Switzerland CH 41
Syria SY 963
Taiwan TW 886
Tajikistan TJ 992
Tanzania TZ 255
Thailand TH 66
Togo TG 228
Tokelau TK 690
Tonga TO 676
Trinidad and Tobago TT 1
Tunisia TN 216
Turkey TR 90
Turkmenistan TM 993
Turks and Caicos Islands TC 1
Tuvalu TV 688
US Virgin Islands VI 1
Uganda UG 256
Ukraine UA 380
United Arab Emirates AE 971
United Kingdom GB 44
United States US 1
Uruguay UY 598
Uzbekistan UZ 998
Vanuatu VU 678
Vatican City VA 379
Venezuela VE 58
Vietnam VN 84
Wallis and Futuna WF 681
Yemen YE 967
Zambia ZM 260
Zimbabwe ZW 263

HTTP Codes Mapped to Error Codes

HTTP Code Error Code Associated Text String Product
401 10002 x-ts-nonce header value has been used recently All
401 10003 x-ts-nonce header value is either too long or too short All
401 10004 Date or x-ts-date header is not within tolerable range
401 10005 Date or x-ts-date header is not RFC822 compliant All
401 10006 Invalid x-ts-auth-method header All
401 10007 Missing required Date or x-ts-date header
401 10008 Invalid Signature. All
401 10009 Missing required Authorization header All
401 10010 CustomerID Account Suspended All
401 10011 This product is not enabled for this CustomerID All
401 10012 This feature is not enabled for this Customer ID All
401 10013 Invalid Request. CustomerID Account Not Found All
401 10014 Invalid source IP address All
401 10015 Invalid customer ID All
404 10017 CustomerID/ReferenceID not found All
429 10019 Rate Limit Exceeded All
429 10020 {product_code} exceeded transaction hard cap. Request denied (This sentence and the following sentence are not part of the associated text string. The available values for product_code are ‘Voice API Call’, ‘Messaging’, ‘PhoneID Standard’, and ‘PhoneID Score’. All
401 10021 This product is not enabled for this country All
401 10028 Required Authorization header is not in the correct format All
402 10030 Insufficient funds in prepaid wallet. All
401 10031 Not Allowed Host All
400 10032 Message blocked by TeleSign All
400 10033 Unverified phone_number requested for trial account. All
400 10034 Call with declared type blocked in country requested Voice
401 10035 The requested API host is not allowed for this customer_id All
404 10036 reference_id expired. Messaging, Voice
400 11000 Invalid value for parameter phone_number All
400 11001 Invalid country code for parameter phone_number All
400 11002 Invalid value for parameter account_id Score
400 11003 Invalid value for parameter account_lifecycle_event All
400 11004 Invalid value for parameter callback_url Messaging, Voice
400 11005 Invalid value for parameter customer_id All
400 11006 Invalid value for parameter device_id Score
400 11007 Invalid value for email_address Score
400 11009 Invalid value for parameter message Messaging, Voice
400 11011 Invalid value for parameter reference_id All
400 11017 Invalid value for parameter message_type Messaging, Voice
400 11018 Invalid value for parameter voice Voice
400 12000 Missing required parameter phone_number All
400 12003 Missing required parameter account_lifecycle_event Score
400 12009 Missing required parameter message Messaging, Voice
400 12017 Missing required parameter message_type Messaging, Voice

Phone Number Cleansing Codes

Code Description Detail
100 No Changes / Exact No changes were made to the phone number. The phone number was formatted properly, and no cleansing was required.
101 Changed The phone number was changed to ensure call completion. For example, extraneous digits were removed, such as 011, or additional digits were added to meet dialing rules.
102 Restricted Number The phone number entered is a restricted phone number. Phone numbers that are restricted include premium rate numbers, short codes (such as emergency services numbers), satellite phones, etc.
103 No Match The phone number appears to be formatted correctly, but cannot be matched to any specific area.
104 Invalid The phone number is not correctly formatted.
105 Partial Match The phone number length is too long or too short.

Phone Type Codes

Code Description Risk Action Detail
1 FIXED_LINE Low Allow Fixed-line phones include traditional landline phones and VOIP phones that can be traced back to a particular address and cannot be obtained by a user outside the phone number’s designated country. Because these phone numbers are traceable, they are low-risk.
2 MOBILE Medium-Low Allow Mobile telephones are provided by companies such as Verizon, Cingular, or Sprint. Users of these phones must sign contracts, making these telephone numbers traceable. These phone numbers are generally low-risk. However, some prepaid mobile phones will be identified as Mobile. Internationally, phones identified as mobile can also include TETRA mobile phones, cordless access systems, proprietary fixed radio access, and fixed cellular systems.
3 PREPAID (for prepaid mobile) Medium-High Flag These telephones can be purchased anonymously at department stores. They work like other mobile phones, but their users are not contracted with a mobile phone company. Prepaid mobile phones generally cost between $30 and $100, making them unattractive for most fraudsters, but TeleSign recommends flagging transactions made with this type of telephone due to users’ anonymity. Also, not all prepaid mobile phones will be identified as prepaid; some will be identified as Mobile.
4 TOLL_FREE High Block Toll-Free numbers are numbers starting with toll-free area codes, such as (800). Although often used by legitimate users calling from companies, fraudsters can easily obtain toll-free numbers that either forward to a telephone located in another country or toll-free numbers that terminate at an Internet voicemail box. Toll-free numbers always forward to non-toll-free numbers. For this reason, any legitimate user who provides a toll-free number and is asked to provide a non-toll-free number will be able to do so. TeleSign therefore recommends blocking users of toll-free numbers.
5 VOIP (non-fixed VOIP) High Block Voice Over Internet Protocol (VOIP) phone numbers are Internet-based telephone numbers. Non-fixed VOIP telephone numbers can easily be obtained by users who are not located in the country associated with the telephone number. They are untraceable and disposable; some can even be obtained for free. This means that a fraudster in Romania could easily obtain a US-based telephone number using a non-fixed VOIP service and receive a call to this number in his or her home in Romania.
6 PAGER High Block This phone number rings to a pager. Because pagers cannot receive verification calls, it’s best to block calls to these numbers. These calls are most likely requested by fraudsters who are inputting invalid phone numbers.
7 PAYPHONE High Block Calls to a payphone cannot be traced back to any one person; therefore, we recommend blocking verification calls to these numbers.
8 INVALID High Block The telephone number entered is not a valid number.
9 RESTRICTED_PREMIUM (Restricted Number) High Block The telephone number entered is a restricted number. In the US, restricted numbers include numbers that begin with 0 and numbers with the following area codes: 900, 911, 411. Internationally, the following phone types are restricted: Audiotext, Carrier selection, National rate, Premium rate, Shared cost, Satellite, Short Code
10 PERSONAL Medium-Low Allow A “Personal” phone number is a phone number which allows a Subscriber to receive calls at almost any telephone number, including a mobile number. The “Personal” number forwards to another phone number, which is determined by the subscriber. Because the “Personal” number can forward to either a landline or mobile number, it’s impossible to determine what type of phone the subscriber is using. However, because “Personal” phone numbers must be obtained from a phone company, there is little risk of fraud associated with this phone type.
11 VOICEMAIL Medium-High Block Voicemail phone numbers will ring directly to a user’s voicemail. Although this phone number was likely purchased through a phone company and may be traceable, it will be impossible to reach the user live at this phone number. In addition, any user providing a voicemail number should also have a valid landline or mobile phone available. Therefore, TeleSign recommends blocking this type of phone.
20 OTHER Medium-High Block Phone numbers labeled “Other” are all various types of phones that originate in non-US countries. The following types of phones may be included under the “Other” category: Global title address, Inbound routing code, Videotext, VPN. Because clients should not be requesting calls to these phone types, we recommend blocking verification calls to these numbers. Any phone number entered that falls under the “Other” category was probably either entered incorrectly or was entered by a fraudster testing various phone numbers.

Time Zones

A Time Zone is a region on the Earth’s surface in which clocks share the same time. The globe is divided into 40 time zones, and although they tend to follow the boundaries of countries, every time zone is bounded by two lines of longitude, normally 15° of longitude apart.

The Standard Time Zones are those that are offset from Universal Coordinated Time (UTC) by a whole number of hours (UTC−12 to UTC+14), and there are 24 of them. The remaining 16 time zones are offset by either 30 or 45 minutes.

Some higher latitude countries use Daylight Saving Time for part of the year. Here, clocks are set forward by one hour in the Spring, and then back again in the Fall. Many Land Time Zones are skewed West of the corresponding Nautical Time Zone to create a permanent Daylight Saving Time.

NOTE:

The countries China and India use one time zone throughout the entire country—even though the extent of their territory far exceeds 15° of longitude.

Abbreviation Name UTC Offset
ACDT Australian Central Daylight Time UTC+10:30
ACST Australian Central Standard Time UTC+09:30
ACT ASEAN Common Time UTC+08
ADT Atlantic Daylight Time UTC-03
AEDT Australian Eastern Daylight Time UTC+11
AEST Australian Eastern Standard Time UTC+10
AFT Afghanistan Time UT+04:30
AKDT Alaska Daylight Time UTC-08
AKST Alaska Standard Time UTC-09
AMST Armenia Summer Time UTC+05
AMT Armenia Time UTC+04
ART Argentina Time UTC-03
AST Arab Standard Time (Huwait, Riyadh) UTC+03
AST Arabian Standard Time (Abu Dhabi, Muscat) UTC+04
AST Arabic Standard Time (Baghdad) UTC+03
AST Atlantic STandard Time UTC+04
AWDT Australian Western Daylight Time UTC+09
AWST Australian Western Standard Time UTC+08
AZOST Azores Standard Time UTC-01
AZT Azerbaijan Time UTC+04
BDT Brunei Time UTC+08
BIOT British Indian Ocean Time UTC+06
BIT Baker Island Time UTC-12
BOT Bolivia Time UTC-04
BRT Brasilia Time UTC-03
BST Bangladesh Standard Time UTC+06
BST British Summer Time (British Standard Time from Feb 1968 to Oct 1971)
BTT Bhutan Time UTC+06
CAT Central Africa Time UTC+02
CCT Cocos Islands Time UTC+06:30
CDT Central Daylight Time (North America) UTC-05
CEDT Central European Daylight Time UTC+02
CEST Central European Summer Time (Cf. HAEC) UTC+02
CET Central European Time UTC+01
CHADT Chatham Daylight Time UTC+13:45
CHAST Chatham STandard Time UTC+12:45
CHOT Choibalsan UTC-08
CHST Chamorro Standard Time UTC+10
CHUT Chuuk Time UTC+10
CIST Clipperton Island Standard Time UTC-08
CIT Central Indonesia Time UTC+08
CKT Cook Island Time UTC-10
CLST Chile Summer Time UTC-03
CLT Chile Standard Time UTC-04
COST Colombia Summer Time UTC-04
COT Colombia Time UTC-05
CST Central Standard Time (North America) UTC-06
CST China Standard Time UTC+08
CST Central Standard Time (Australia) UTC+09:30
CST Central Summer Time (Australia) UTC+10:30
CST Cuba Standard Time UTC-05
CT China Time UTC+08
CVT Cape Verde Time UTC-01
CWST Central Western Standard Time (Australia) UTC+08:45
CXT Christmas Island Time UTC+07
DAVT Davis Time UTC+07
DDUT Dumont d’Urville Time UTC+07
DFT AIX specific equivalent of Central Eurpoean Time UTC+01
EASST Easter Island Standard Summer Time UTC-05
EAST Easter Island Standard Time UTC-06
EAT East Africa Time UTC+03
ECT Eastern Caribbean Time (does not recognize DST) UTC-04
ECT Ecuador Time UTC-05
EDT Eastern Daylight Time (North America) UTC-04
EEDT Eastern European Daylight Time UTC+03
EEST Eastern European Summer Time UTC+03
EET Eastern European Time UTC+02
EGST Eastern Greenland Summer Time UTC+00
EGT Eastern Greenland Time UTC-01
EIT Eastern Indonesian Time UTC+09
EST Eastern Standard Time (North America) UTC-05
EST Eastern STandard Time (Australia) UTC+10
FET Further-eastern_European_Time UTC+03
FJT Fiji Time UTC+12
FKST Falkland Islands Summer Time UTC-03
FKT Falkland Islands Time UTC-04
FNT Fernando de Noronha Time UTC-02
GALT Galapagos Time UTC-06
GAMT Gambier Islands UTC-09
GET Georgia Standard Time UTC+04
GFT French Guiana Time UTC-03
GILT Gilbert Island Time UTC+12
GIT Gambier Island Time UTC-09
GMT Greenwich Mean Time UTC
GST Gulf Standard Time UTC+04
GYT Guyana Time UTC-04
HADT Hawaii-Aleutian Daylight Time UTC-09
HAEC Heure Avancée d’Europe Centrale francised name for CEST UTC+02
HAST Hawaii-Aleutian Standard Time UTC-10
HKT Hong Kong Time UTC+08
HMT Heard and McDonalds Islands Time UTC+05
HOVT Khovd Time UTC+07
HST Hawaii Standard Time UTC-10
ICT Indochina Time UTC+07
IDT Israel Daylight Time UTC+08
IOT Indian ocean Time UTC+03
IRDT Iran Daylight Time UTC+08
IRKT Irkutsk Time UTC+08
IRST Iran Standard Time UTC+03:30
IST Indian Standard Time UTC+05:30
IST Irish Summer Time UTC+01
IST Israel Standard Time UTC+02
JST Japan Standard Time UTC+09
KGT Kyrgyzstan Time UTC+07
KOST Kosrae Time UTC+07
KRAT Krasnoyarsk Time UTC+07
KST Korea Standard Time UTC+09
LHST Lord Howe Standard Time UTC+10:30
LHST Lord Howe Summer Time UTC+11
LINT Line Islands Time UTC+14
MAGT Magadan Time UTC+12
MART Marquesas Islands Time UTC-09:30
MAWT Mawson Station Time UTC+05
MDT Mountain Daylight Time (North America) UTC-06
MET Middle European Time Same zone as CET UTC+01
MEST Middle European Saving Time Same zone as CEST UTC+02
MHT Marshall Islands UTC+12
MIST Macquarie Island Station Time UTC+11
MIT Marquesas Islands Time UTC-09:30
MMT Myanmar Time UTC+06:30
MSK Moscow Time UTC+04
MST Malaysia Standard Time UTC+08
MUT Mauritius Time UTC+04
MVT Maldives Time UTC+05
MYT Malaysia Time UTC+08
NCT New Caledonia Time UTC+11
NDT Newfoundland Daylight Time UTC-02:30
NFT Norfolk Time[1] UTC+11:30
NPT Nepal Time UTC+05:45
NST Newfoundland Time UTC-03:30
NT Newfoundland Time UTC-03:30
NUT Niue Time UTC-11:30
NZDT New Zealand Daylight Time UTC+13
NZST New Zealand Standard Time UTC+12
OMST Omsk Time UTC+06
ORAT Oral Time UTC-05
PDT Pacific Daylight Time (North America) UTC-07
PET Peru Time UTC-05
PETT Kamchatka Time UTC+12
PGT Papua New Guinea Time UTC+10
PHOT Phoenix Island Time UTC+13
PHT Philippine Time UTC+08
PKT Pakistan Standard Time UTC+05
PMDT Saint Pierre and Miquelon Daylight Time UTC+08
PMST Saint Pierre and Miquelon Standard Time UTC+08
PONT Pohnpei Standard Time UTC+11
PST Pacific Standard Time (North America) UTC-08
PST Philippine Standard Time UTC+08
RET Reunion Time UTC+04
ROTT Rothera Research Station Time UTC-03
SAKT Sakhalin Island TIme UTC+11
SAMT Samara Time UTC+04
SAST South African Standard Time UTC+02
SBT Solomon Islands Time UTC+11
SCT Seychelles Time UTC+04
SGT Singapore Time UTC+08
SLT Sri Lanka Time UTC+05:30
SRT Suriname Time UTC-03
SST Samoa Standard Time UTC-11
SYOT Showa Station Time UTC+03
TAHT Tahiti Time UTC-10
THA Thailand Standard Time UTC+07
TFT Indian/Kerguelen UTC+05
TJT Tajikistan Time UTC+05
TKT Tokelau Time UTC+14
TLT Timor Leste Time UTC+09
TMT Turkmenistan Time UTC+05
TOT Tonga Time UTC+13
TVT Tuvalu Time UTC+12
UCT Coordinated Universal Time UTC
ULAT Ulaanbaatar Time UTC+08
UTC Coordinated Universal Time UTC
UYST Uruguay Summer Time UTC-02
UYT Uruguay Standard Time UTC-03
UZT Uzbekistan Time UTC+05
VET Venezuelan Standard Time UTC-04:30
VLAT Vladivostok Time UTC+10
VOLT Volgograd Time UTC+04
VOST Vostok Station Time UTC+06
VUT Vanuatu Time UTC+11
WAKT Wake Island Time UTC+12
WAST West Africa Summer Time UTC+02
WAT West Africa Time UTC+01
WEDT Western European Daylight Time UTC+01
WEST Western European Summer Time UTC+01
WET Western European Time UTC
WST Western Standard Time UTC+08
YAKT Yakutsk Time UTC+09
YEKT Yekaterinburg Time UTC+05